Emergency Services

Viiz technology, network, and agent support provide reliable connectivity to better protect your community when public safety situations occur.

Our fully IoT-connected network helps public safety agencies access and utilize data when it matters most. Viiz also provides specially trained emergency response agents, who triage the need and provide quick, data-informed handoffs to the appropriate first responders.

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Live Agent Support

Our agents use many forms of data, fed through our secure network to make every interaction individualized and helpful.

Viiz connects and mobilizes a hybrid network of trained agents for immediate scalability to suit your project and scope.

Customers receive a seamless user experience in keeping with your company and public safety agency requirements.

Our agents prevent PSAP overflow by triaging alerts and servicing non-emergency calls.

Our Zenith Layer 2 network contains redundancies across geographic connection points, carriers, and call centers.

Experience telco-grade clarity and connectivity, wherever the public safety incident or our agents are located.

Our API integrations carry all forms of data from smart appliances, connected buildings and vehicles, consumer devices, and others.

Viiz offers immediate scalability, system reliability, and full compliance with all necessary regulatory requirements.

We have been a provider to the telco and emergency services industry for over two decades.

Viiz is a trusted provider to all Tier 1 carriers.

Our reliable services support telcos and cablecos throughout North America.

	Viiz operates call center locations in the United States and Canada.
	Our secure nationwide labor model has virtually unlimited capacity and rapid deployment capabilities as conditions require.