A New Age of Network Communications
Smart Technology, Human Support and the Data That Connects Them
For 20 years, Viiz has developed network communications solutions that combine the best of both worlds:
Our secure and redundant mesh network collects and transmits all forms of data, safely and reliably, to enhance the customer experience and bolster emergency response services.
Our trained and dedicated call center agents can mobilize quickly to provide brand- and industry-specific support, both in crisis and customer care situations.
The Foundation for Modern Solutions
interactions per year
monitoring and data protection
endpoints able to connect to the Viiz cloud through their service providers
call centers in North America and abroad
Live Support When a Bot Won’t Do
Personalized With Data
Our agents use all forms of data, fed through our secure network, to make every interaction individualized and helpful.
Adapted to Brand
Your customers receive a seamless customer experience in keeping with your company and brand requirements.
Viiz can connect and mobilize both in-house and at-home agents to suit the project and scope.
Empathetic & Professional
Whether handling an emergency or customer care situation, Viiz agents provide a caring and capable presence.
Mobilize Your Call Center Operations in a Flash
Agents are matched to your project based on your needs, whether emergency triage, customer care, operator support, bilingual services or other.