Why Viiz?
Become part of our visionary team.
At Viiz, we’re shaping a new age of network communications. One that combines creative and customized technology solutions with compassionate, data-enriched human support. Connecting people with the information, companies, and emergency services they need is our mission.
As we grow, expand our capabilities, and break barriers to forge innovative services and technology advancements, we’re constantly seeking individuals who share our passion for coming through for clients and their customers in the most critical moments.
If being part of a team that makes a difference in people’s lives is what you’re all about, we’d like to hear from you.
Available Positions at Viiz
IT Security Director
The Cybersecurity Director is a senior-level , stand-alone role, responsible for overseeing the organization's overall cybersecurity. The role is responsible for aspects of IT security including design, development, implementation, incident response, budgets, and adherence to various regulations.
RESPONSIBILITIES:
- Strategic Planning: Develop and implement the organization's information security strategy, aligning it with business objectives and risk tolerance
- Risk Management: Conduct regular risk assessments to identify and evaluate potential security threats and vulnerabilities
- Policy and Procedure Development: Establish and enforce information security policies, standards, guidelines, and procedures. Ensure that they align with industry best practices and regulatory requirements
- Security Awareness and Training: Develop and deliver security awareness and training programs for employees at all levels of the organization
- Compliance and Regulatory Requirements: Stay abreast of relevant laws, regulations, and industry standards pertaining to information security
- Incident Response and Management: Develop and maintain an incident response plan to address and manage security incidents effectively
- Vendor Management: Assess and manage the security risks associated with third-party vendors and suppliers
- Security Governance: Establish and maintain security governance frameworks and structures to ensure effective oversight and accountability
- Security Incident Reporting and Communication: Develop and implement processes for reporting and communicating security incidents to appropriate stakeholders, including executives, legal counsel, and regulatory bodies. Ensure that incident reports are timely, accurate, and comprehensive.
- Continuous Improvement: Stay abreast of emerging threats, vulnerabilities, and technologies in the information security field
- Audits and Assessments: Manage and support audit efforts within the organization
QUALIFICATIONS:
- Bachelor of Science (BS) degree in Information Systems preferred
- 10+ years of experience in the Information Technology industry with 5+ years focused on audits and/or security
- Extensive project management experience
- Excellent communication skills up and down the organization hierarchy
- Meticulous attention to detail
- Outstanding organizational, time management, and communication skills are required
- Ability to function independently and effectively, while building strong relationships with managers, colleagues, clients, vendors, and internal clients
- Knowledge and experience with customer portals
- Ability to manage multiple priorities simultaneously
- A bias towards action and penchant for details
- Strong critical thinking and problem-solving skills
- Excellent documentation habits and abilities
- Deadline-driven and committed to quality
DevOps Support Analyst
Viiz has an opportunity for a DevOps Support Analyst excelling in communication, organization, and problem-solving, to join our team. This role, during the overnight hours, involves supporting infrastructure, code development, project participation, system improvements, and proactive issue identification, requiring strong collaboration and multitasking skills.
RESPONSIBILITIES:
- Supporting our existing infrastructure and environments
- Assisting in writing and reviewing code, developing documentation, QA testing and debugging issues
- Support Dev and operations teams by participating in planning, testing, implementation, and support for projects or major initiatives
- Improving and updating systems to improve scalability, reliability, performance and capacity, and to reduce single points of failure
- Extracting and analyzing our existing traffic, logs, and usage metrics to proactively scan for issues or opportunities for improvement
- Maintain good relationships and able to effectively communicate with and support customers, vendors, peer technical groups, and other IT organizations/groups
- All other duties as assigned
QUALIFICATIONS:
- Bachelor of Science (BS) degree in Information Systems preferred
- 3+ years of experience in the Information Technology industry
- Excellent communication skills up and down the organization hierarchy
- Outstanding organizational, time management, and communication skills required
- Ability to function effectively in collaborative, team-oriented, matrix environment, and build strong relationships with managers, co-workers, clients, vendors, and internal clients
- Knowledge and experience with customer portals
- Ability to function effectively in collaborative, team-oriented, matrix environment, and build strong relationships with managers, co-workers, clients, vendors, and internal clients
- Knowledge and experience with customer portals
- Ability to manage multiple priorities simultaneously
- A bias towards action and penchant for details
- Strong critical thinking and problem-solving skills
- Excellent documentation habits and abilities
- Deadline-driven and committed to quality
Talk to an Expert
We can equip your public safety teams with data that makes a difference.
