---
title: Viiz  |  Emergency Services - Home Safety
description: Help your customers feel safer at home by providing data and live support to enable a faster emergency response, and to intercept and manage false/nuisance alarms.
---

![home safety](https://viiz.com/hubfs/home%20safety.svg)

Emergency Services

Home Safety

# Connect Home Security Devices and Data With Live Support

## Home Security Data Can Direct a Smarter, Swifter Emergency Response

Home security devices, apps and sensors help homeowners feel safer than ever, and the data from those devices can be put to use for a faster, more precise response in critical moments — especially when it connects with a live person who can help. 

Viiz provides both the network integrations and data-enriched call center support to provide your customers with a fully-informed response in both emergency and non-emergency situations.

## Connected Technologies Boost Home Safety

38%

of 18-49-year-olds own a smart device for home security

7%

annual growth projected in the home security system market

20-35%

faster emergency response times possible using smart devices

90-99%

of home alarm-related calls to police are false alarms that could be reduced through live-agent triage

![Security Camera with a house in the background](https://viiz.com/hubfs/web/Emergency%20Services%20-%20Home%20Safety/Home%20Security%20Section%203.png)

## Integrate Your Security Product for Greatest Impact

When you integrate your home security technology into Viiz’s Layer 2, cloud-based network, you can transport your data securely to Viiz’s emergency response specialists, who triage the need and alert the appropriate first responders — or intercept false alarms and non-emergency needs.

[![Talk to an Expert](https://no-cache.hubspot.com/cta/default/5729116/416298a2-0472-470d-8f3a-6793e9e0afb0.png)](https://cta-redirect.hubspot.com/cta/redirect/5729116/416298a2-0472-470d-8f3a-6793e9e0afb0)

## What Viiz Can Offer Your Home Security Product

### Viiz creates customized solutions to connect home security systems and applications with live, emergency call center support.

Established Network

Viiz benefits from redundant connectivity, providing services to Tier 1 and 2 customers that, in turn, help create our network.

Data Encryption

We keep data secure with 24X7 monitoring and protection.

Safety Expertise

We’re experienced in specialized emergency APIs.

Customized Solutions

Our R&D team can design SAAS, BPO or hybrid solutions depending on your objective.

Emergency-Trained Agents

Our agents triage each alert to determine urgency and need.

Video & Phone Verification

We review video data and reach out to the homeowner to verify a triggered alarm is a true emergency.

[![Learn More](https://no-cache.hubspot.com/cta/default/5729116/83e13b60-b5a8-4bf9-b066-88bc4f361bc3.png)](https://cta-redirect.hubspot.com/cta/redirect/5729116/83e13b60-b5a8-4bf9-b066-88bc4f361bc3)

## How Viiz Makes Homes More Secure and Saves Lives

[![Get a Demo](https://no-cache.hubspot.com/cta/default/5729116/d50ee9a5-d53c-4cc0-9de6-9f600c4d37fc.png)](https://cta-redirect.hubspot.com/cta/redirect/5729116/d50ee9a5-d53c-4cc0-9de6-9f600c4d37fc)

1

As soon as your home security device, sensor or app sends an alert, our emergency response specialists go to work.

2

They review all incoming data and make contact with the homeowner, if possible.

3

Then they contact the appropriate 9-1-1 PSAP, connect the homeowner and relay all life-saving data that can expedite response. Or, they resolve non-emergency needs or false alarms as appropriate.

![How Viiz home safety works](https://viiz.com/hubfs/web/Emergency%20Services%20-%20Home%20Safety/How%20it%20works%20Home%20Security%20Graphics.jpg)

## Talk to an Expert

We can help solve your home security integration challenges.

[![Contact Us](https://no-cache.hubspot.com/cta/default/5729116/c0dde1a9-b37a-4f41-9bf5-f5922975486e.png)](https://cta-redirect.hubspot.com/cta/redirect/5729116/c0dde1a9-b37a-4f41-9bf5-f5922975486e)