Helping callers in their times of need is a core tenant of the viiz culture. Our highly trained people are ready to take an emergency call and to ensure that the caller gets the help they need in a timely, professional manner. Quality agents provide calm, fast service and are connected to PSAP points to bring peace of mind.
Callers dial "0" in many situations, including emergencies. viiz has been handling operator services and emergency calls in North America for many telecommunications carriers.
911 PSAP Services
Skilled agents, PSAP database, and the ability to soft transfer when appropriate. viiz has years of experience handling emergency calls.
In-car emergencies require a trained agent when the driver needs assistance. Partner with viiz to provide your callers with the best North American agents and service for your telematics offering.