icon-placeholder

Connect Your Customers with the Support They Need in Moments That Matter

Experience a total data and agent support solution that works seamlessly with your apps, wearables, and customers

We understand the critical importance of ensuring that communities and individuals receive timely help when they need it most.

With our comprehensive suite of services and leading-edge technology solutions, we stand as a trusted partner for Public Safety Answering Points (PSAPs), delivering the support and assistance necessary to navigate even the most challenging situations and events.

comm-sec-cir-01

Turn Your App’s Data Into a Vital Lifeline

Viiz offers innovative solutions that keep pace with leading-edge technologies. With more than 500 million endpoints connected via carriers to our cloud-based network, Viiz call center agents can access all forms of customer and IoT-generated data to anticipate needs and provide a knowledgeable, personalized customer experience. IoT technologies allow important data to be transmitted and utilized in time-critical situations.

Learn More

Apps Are a Vital Source of Information

10
apps per day used by the average smartphone owner 
80
apps installed on an average smartphone
200M
devices reporting location data to smartphone apps 
96.8%
of mobile device owners are expected to download biometric-enabled apps 
198
average minutes spent on mobile apps per day 

How Viiz is turning apps into powerful safety tools:

1
When your app detects an emergency, or your user initiates a 911 call, Viiz springs into action.
2
The Viiz network delivers alerts and relevant data quickly to a live emergency response agent.
3
The Viiz agent triages the need and connects the user to the appropriate first responder or manages non-emergency situations and false alarms accordingly.

Safety: The Foremost Value of Wearables

Whether it’s mPERS or smart watches to monitor health and safety (fall detection, heart rate, blood pressure, and more), people in ever-increasing numbers are incorporating these devices into their everyday lives. Data collected by these wearables is invaluable in quickly and precisely addressing life-threatening situations. Viiz supports them with the network, API integration, and live human support to make it a reality.

Learn More

Convenience and Connectivity
Make Wearables Appealing to Everyone

100%
growth in connected wearables worldwide in the past five years 
400M
health and wellness wearables projected by 2024 
75M
estimated number of senior citizens by 2030, potential customers of wearable safety devices 
96.8%
of mobile device owners are expected to download biometric-enabled apps 
74%
of 18-34-year-olds think apps and wearables would help them take medications on time 
1 FALL
per second is the rate of falls among Americans 65 and older

Customizable API integrations, automated feedback, and live agents for peace of mind

Customized API Integrations
Viiz APIs connect your app to our network and get data flowing to meet customer needs.
Transmit Life-Saving Data to First Responders
Our specially trained emergency response agents triage the situation and transfer live or automated alert data.
Utilize All Forms of Data
We can transport GPS, IoT, telematics, sensors, biometrics, crash detection, photos/video, and more.
Keep Customer Data Safe & Secure
We prioritize security with encryption, 24/7/365 monitoring, and data protection.
Learn More

How Viiz is turning wearables into lifelines:

1
The Viiz network creates a secure, reliable connection, to move wearable data intoaction the moment an alert is triggered.
2
The network carries all forms of data – voice, AI, GPS, biodata, and more – to our 24/7emergency response center.
3
Agents can then triage the need, intercept false alarms, and relay life-saving data to the first responders who can help.
UPDATED-Img-Circle-Graphic

A Trusted Partner

Viiz stands ready to support you with proven, future-facing technology and live agent solutions that address the challenges and regulatory requirements of apps and wearables. 

Contact Viiz Today

Reach out today and learn more about the many ways we can empoweryou with a customized app and wearables solution.
Let's Talk Solutions