viiz is hiring!


Customer Success Manager

 

 

 

 

 

 

Systems Administrator

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Junior Web Developer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Software Developer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customer Initiatives Manager

 

 

 

 

 

 

Software Developer

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

HR/Payroll Manager

Date - January 11, 2018

Location - Flexible

We're looking for an experienced Customer Success Manager interested in working in a fast-paced, exciting environment! 

The viiz CSM will manage key customer relationships ensuring mutual success.  Requirements:  prior CSM experience, organizational and communications skills, and relationship management.   Travel is required.  

Interested?  Please forward your resume to hr@viiz.com.


Date - January 4, 2018

Location - Calgary, AB

Viiz is growing and looking for ambitious candidates to join our team! Learn cutting edge technologies and take part in a fast-paced, exciting environment.

Responsibilities:

  • Install, maintain, administer, and operate network and system infrastructure.
  • Provide tier 1 support to address tickets and/or requests and participate in 24x7 on-call rotation.
  • Support Dev and operations teams by participating in planning, pre-installation testing, implementation, configuration, post-installation testing, and support for projects or major initiatives.
  • Document network design, operational procedures, and standards for network, system, and software operations.
  • Prepare and review reports and statistics related to networking system performance.
  • Maintain good relationships and able to effectively communicate with and support customers, peer technical groups, and other IT organizations/groups.
  • All other duties as assigned.

Qualifications:

  • Bachelor’s Degree in Engineering or Computer Science or related fields
  • 1-3 years of experience in systems administration
  • Knowledge of Windows, Linux and networking concepts required
  • Basic knowledge of SQL (MySQL preferred)
  • Familiarity with SIP/VoIP and other communication technologies a plus
  • Strong written and oral communication skills are essential.

Required Skills:

  • Customer oriented
  • Taking initiatives and learning quickly
  • Resourceful, organized, autonomous and highly motivated
  • Strong analytical, troubleshooting and problem-solving skills

Job Type: Full-time

Job Location: Calgary, AB

Required education: Bachelor's degree

Required experience: Systems Administration: 1 year

Interested candidates should send their resumes to vshah@viiz.com.


viiz is growing and looking for ambitious junior web developers to join our team! Learn cutting edge technologies and take part in a fast-paced, exciting environment.

Requirements:

  • 1-3 years of web development experience
  • Working knowledge of JavaScript, HTML, CSS, JSON
  • Experience with relational databases (MySQL)
  • Familiarity with Vue.js, Node.js, and Git

Bonus qualifications: Familiarity with Socket.io, SIP/VoIP, WebRTC, RabbitMQ, Ansible, and Jenkins

Responsibilities:

  • Review, develop, test, and document software products in different areas within the organization
  • Deliver solutions balancing technical and business requirements
  • Interact with different groups and teams to understand business and user requirements
  • Use tools as provided for proper software source code management and business operations

Job Type: Full-time

Required education: Bachelor's degree

Required experience: Web Development: 1 year

Interested candidates should send their resumes to  lbourque@viiz.com


Date - January 3, 2018

Location - Calgary, AB

We are seeking talented software developers who enjoy a challenging and fast paced environment. This position focuses mainly on backend development, and interface between the different systems, services, and providers utilized by the business.

Responsibilities:

  • Interact with other team members to develop and optimize APIs as needed.
  • Write functional requirement documents and specifications.
  • Ability to gain a quick understanding of data structures and schemas, and application requirements to develop creative and suitable solutions.
  • API integration with internal and external service providers.
  • Maintain a deep understanding of the entire environment, in order to provide effective and efficient solutions.
  • Assist other members of the development team as needed.
  • Maintain up-to-date knowledge of, and advancements in, computer technology.

Qualifications:

  • Opensource development experience
  • Linux OS development experience
  • Advanced network experience
  • 3-5 years experience in programming/scripting. (Java, JavaScript, Ruby, JSON, XML, SQL preferred)
  • Proficient with LINUX / UNIX / Windows Operating Systems.
  • Must have strong database skills including knowledge of relational databases, schema design, SQL/PLSQL and programmatic data access (MySQL, Oracle preferred).
  • Experience gathering application requirements and developing APIs to provide solutions.
  • Ability and desire to expand upon existing skills and knowledge, handle multiple tasks and adapt to a constantly changing environment.
  • Experience with Python and C languages an asset.
  • Experience with SIP, VoIP, WebRTC, and other communications technologies an asset.
  • Strong written and oral communication skills are essential.

Job Type: Full-time

Required education: Bachelor's Degree

Required experience: software development: 5 years

Interested candidates should send their resumes to ahassan@viiz.com .


Date:  December 2017 

Location:  Atlanta, GA, Anniston, AL, Calgary, AB or NJ. Other locations/remote possible for the right candidate. 

Details:  viiz is seeking a Customer Initiatives Manager to manage key customer initiatives in our growing eCall, Emergency 911, and Telematics business.  Skills required: organizational, project management, customer management, communications. Experience preferred: Call Center, Emergency Services, Telecommunications, Mobility. 

Interested candidates should send their resumes to hr@viiz.com.


Date:  September 2017 - CLOSED

Location:  Calgary, AB

Details:  Viiz is seeking FT, detail oriented software developers who are eager to work in an exciting, fast-paced environment.   Be part of a team developing applications using new technologies in order to provide customers with high quality, efficient solutions, and exciting new tools for their business needs.

Responsibilities:

  • Produce carrier-grade, high quality software to meet internal and customer requirements
  • Deliver high quality code using object-oriented software, and reactive/event-driven programming techniques
  • Gain a thorough understanding of existing applications and code bases, in order to troubleshoot, identify, and fix bugs or issues as is required
  • Communicate with other members of the team in order to work together, learn, discuss solutions and their impacts, ensure congruency of all code, etc.
  • Interface with customers, internal and external, in order to assess requirements, and provide solutions suitable to the need of the client

Technical skills:

  • Experience with the following: Python, XML, HTTP, AMQP, JSON, JavaScript/ES6, HTML, CSS, GIT, Ruby
  • Any knowledge of the following tools, protocols, etc. is an asset: SIP/VoIP, WebRTC, RabbitMQ, Ansible, Jenkins, Socket.io, Vue, Node.js
  • Any experience with mobile app development is an asset

Requirements:

  • Minimum of 5 years of software development experience
  • Extensive experience diagnosing and solving software problems
  • Automation tool and package manager experience
  • Strong drive to research and gain a deeper understanding of all items related to development
  • Excel at delivering high quality code using object-oriented software, and reactive/event-driven programming techniques

Required education:  Bachelor's

Interested candidates should send their resumes to hr@viiz.com.


Date:  September 2017 - CLOSED

Location:  Calgary, AB

Excellent opportunity to join our growing team.  Includes both HR and Payroll responsibilities.  To learn more or apply, please forward your resume to hr@viiz.com


Call Center Agents

  Date: August 2017

Location:  Calgary, AB

Details:  viiz is seeking full and part time Call Center Agents for our 24 hour 7 days per week inbound Contact Center in Calgary, Alberta.  Our Agents demonstrate, deliver and achieve the highest level of customer service with integrity, honesty and conviction for customers.  Primary responsibilities include:  

  •  Answer inbound calls and assist callers by placing a collect, third party, person to person and or credit card call, or advise on the cost of a call. Some emergency call situations may be presented requiring call connection to Public Safety Answering Point call centers.  
  • Supply caller with cost of a phone call. 
  •  Facilitate person-to-person calls.  
  • Answer large volume of calls daily. 
  • Provide excellent customer service. 
  • Greet callers warmly. 
  • Obtain information from caller.  
  • Use computerized alphabetical or geographical directories. 
  • Provide reports as needed.  
  • Interpret instructions on customer service procedures.  

High School diploma or equivalent (GED) preferred.  Interested candidates should be able to able to type a minimum of 30 wpm and occasionally operate general office equipment such as, but not limited to, personal computer, telephone.  We have several part-time positions available that include daytime, evening and weekends. These positions offer flexibility and prescribed shifts to meet your schedule.  

Interested candidates should send their resumes to Now.Hiring@viiz.com.

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Date:  May 2017 - Closed

Location(s):  North America

Details:  viiz is seeking a Product Development manager for its wholesale voice services.  Interested candidates should have product management and development experience in the communications sector.  Candidates should have excellent communications and financial analysis skills, as well as, the ability to work directly with key customers.

This is a tremendous opportunity to impact current products and to lead viiz into new areas of growth!

Interested candidates should send their resumes to hr@viiz.com.

Product Development Manager - Voice


Date:  April 2017 - CLOSED

Location(s):  Calgary, AB preferred.  Virtual location in Canada or the US for the right candidate.

Details: viiz is seeking a Business Manager for our VoIP Phone service.  The service has an existing customer base and viiz is looking for the right person to build and execute on a plan to take the business to the next level.  

Candidates should be entrepreneurial and thrive in a start-up culture.   Join the viiz team and take ownership of the VoIP phone service business. viiz provides the ability to leverage an installed customer base and the power of our global telecommunications infrastructure.  The right candidate will own product, sales, marketing, technical and customer support with the mandate to chart and manage a growth strategy.

Send you resume to hr@viiz.com to join the viiz team and drive VoIP Phone growth!

VoIP Phone Service Business Manager


Status:  Closed

Date: April 2017

Location(s): United States or Canada

Details:  viiz is seeking a Marketing Manager to focus on its US and Canadian growth and customer communications.  The position is primarily B2B marketing but will have a B2C element as well.  Candidates should bring experience in marketing strategy, implementation and operations.  viiz is seeking high energy, self-motivated individuals to build and manage the firm's digital marketing, content creation, social media, search, and sales support.  

Join the viiz Marketing team, send your resume to hr@viiz.com.  

Marketing Manager



viiz is an Equal Opportunity Employer.  Discrimination and all unlawful harassment in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business.