Emergency Services

 viiz Emergency Services

viiz is the voice of safety and security; helping callers in their times of need is a core tenant of the viiz culture.  We handle emergency services calls for more telecommunications carriers than any other provider in North America, and our highly trained people are always ready to take an emergency call and to ensure callers get the help they need in a timely, professional manner.  Quality agents provide calm, fast service and are connected to PSAP points to bring peace of mind. 

Our development team can customize a solution to meet the needs of your organization, and we offer a telecommunications carrier grade network and cloud solutions.  Contact us today to learn more!

 Operator services

Operator services

Operator Services

Callers dial "0" in many situations, including emergencies.  viiz has been handling operator services and emergency calls in North America for over 20 years.

 
 911 psap services

911 psap services

 

911 PSAP Services

Our skilled agents have access to the PSAP database, and the ability to warm transfer when appropriate.  We participate in 911 testing and offer enhanced PSAP support service.

To learn more, contact us today!

 telematics emergency service

telematics emergency service

Telematics

In-car emergencies require a trained agent when the driver needs assistance. Partner with viiz to provide your callers with the best North American agents and service for your telematics offering.