viiz launched our own acd when we found that marketplace solutions were expensive or targeted towards the largest call centers only. We needed a solution that provided speed, customization options, affordability...and routed every call to the right agent.
Have a call center that needs a cloud acd? Not big enough to get attention? The viiz acd is ready for you. Efficient routing, skills based routing, real time reporting, on-demands stats, and more. Contact us today!